> For the complete documentation index, see [llms.txt](https://sinitic.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sinitic.gitbook.io/knowledge-base/getting-started/getting-started-creating-teams-and-adding-agents-to-teams.md).

# Getting Started: Creating Teams and Adding Agents

Teams can be created to handle a certain grouping of conversations, for example you can set a team for each language you need to provide support for.

In ChatCenter settings select your bot. Click on the ‘create team’ button. A pop-up window will appear. In the pop-up window enter the team name followed by selecting the black ‘create team’ button.

![](https://3596211051-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LKRxyYN947NtZeWKUi5%2F-LTsy-JplDzkbJJlOUfZ%2F-LTszQek9-161NQYZscQ%2FCreating%20Team%20Part%201%20.gif?alt=media\&token=8cdb7c77-bc63-456a-9a3c-92448d20d683)

Agents can be added to teams by either selecting them from the dropdown menu or typing in their user information.

{% hint style="info" %}
Agents can be placed on multiple teams 
{% endhint %}

![](https://3596211051-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LKRxyYN947NtZeWKUi5%2F-LTsy-JplDzkbJJlOUfZ%2F-LTsz-GglQwKsUsU5Lhi%2FAgent%20to%20Teams.gif?alt=media\&token=e6f2e842-8fcd-4579-bd85-cc36a2546189)